Customer Assistance
Toll Free 800-552-4123
540-552-2011
Fax 540-951-6337
Contact Us
TeleBanc
800-981-2262
540-951-6355
Bank Cards (Credit/Debit Cards)
540-951-6235 or 800-951-6235
Fax 540-951-6397
Contact Us
Online Bill Pay
800-895-8386
Human Resources
540-951-6250
Fax 540-951-6324
Contact Us
Mortgage Loans
540-951-6257
Fax 540-951-6323
Contact Us
Trust
540-951-6203
Fax 540-951-6320
Contact Us
VISA®/Mastercard® Automated Inquiries
800-646-3110
VISA®/Mastercard® After-Hours Lost/Stolen Card
800-556-5678
VISA® Debit Card After Hours Assistance
855-604-1903
VISA® Debit Card Lost/Stolen Card
800-472-3272
Debit Card Fraud Department
833-763-2031
Credit Card Fraud Department
866-661-4232
Thrive® After-Hours Merchant Assistance
855-794-2603
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Mailing Address:
National Bank
P.O. Box 90002
Blacksburg, VA 24062-9002
Request for Written Information or Notice of Errors on mortgage loans: Send requests for written information or notification of error(s) via letter and include borrower name, loan number and description of request or error to National Bank, Attn: Real Estate, PO Box 90002, Blacksburg VA 24062-9002.