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Text Message Scam Targets
Area Customers
BLACKSBURG,
VA, SEPTEMBER 27, 2010: The National Bank of Blacksburg, which does
business as National Bank from 25 offices throughout Southwest Virginia,
announced today that fraudulent text messages using the bank's name
were sent to area residents beginning on Saturday. The phony messages
asked customers to call a telephone number and enter private card
number information.
James G. Rakes, National Bank's Chairman,
President & CEO, said, "As soon as we learned of the scam
late on Saturday afternoon, we started working with our security
consultants to have the criminals' telephone number deactivated.
We appreciate the cooperation of local law enforcement in helping
to alert the community about the problem. If any of our customers
responded to the fake text message, we encourage them to contact
the bank immediately." Mr. Rakes continued, "National
Bank does not solicit customer information by e-mail, phone or text
message, except in direct response to a bona fide customer request.
We have heard reports of similar scams from bankers throughout the
country. Cyber criminals are randomly dialing cell phone numbers
in a locality, trying to trick community bank customers into providing
confidential information. The best defense against these attacks
is to help educate our customers about the need to safeguard their
financial information."
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